Privacy Policy

 Privacy Policy for the website www.medenafantazia.com

The purpose of this Privacy Policy is to inform visitors and customers of the „Honey Fantasy“ online store about how their personal data is collected, used, and protected in accordance with Regulation (EU) 2016/679 — the General Data Protection Regulation.   

      1. Personal Data Controller

The data controller at „Honey Fantasy“ is Hristo Dimov Ivanov, a sole proprietor who produces honey and bee products and conducts sales through an online store within the Republic of Bulgaria.

      2. What personal data do we collect?

When you use the online store, we may collect the following data:
     - name and surname
     - email address
     - phone number
     - delivery address
     - information about orders placed
     - content of messages and requests
The data is provided voluntarily by the customer when registering, ordering or contacting us.

      3. Purposes of processing personal data

Personal data is processed for:
     - accepting, processing and fulfilling online orders
     - delivery of purchased products
     • Issuing accounting documents
     - communication with the customer regarding orders and deliveries
     - servicing of complaints and inquiries
     - compliance with legal obligations

      4. Payments

The online store offers the following payment methods: cash on delivery and bank transfer. .
 „Honey Fantasy“ does not store credit card information. When using third-party payment services or cash on delivery, personal data is processed in accordance with the privacy policies of the respective providers.

      5. Provision of data to third parties

Personal data may only be provided to:
     - courier companies for delivery
     • Accounting and administrative services
     - public authorities where required by law
Data is not sold, rented or used for marketing without consent.

      6. Storage period

Personal data is stored for the period necessary to fulfil the purposes for which it was collected, as well as for the periods required by applicable EU and Bulgarian legislation.

      7. Consumer rights

Every customer has the right:
     - access to your personal data
     - request correction or deletion
     - restrict processing
     - object to processing

      8. Cookies

The online shop uses cookies to:
     - proper functioning of the website
     - improving user experience
     - traffic analysis
The user can manage cookie settings through their browser.

      9. Data security

„Honey Fantasy“ implements technical and organizational measures to protect personal data against loss, unauthorized access, or misuse.

      10. Policy changes

This Privacy Policy may be updated. Any changes will be posted on this page.

      11. Contact

If you have any questions about the processing of personal data, you can contact us using the contact form in the online store.